Samotics

Find more information about NOVAQ installation

NOVAQ installation

Essential safety guidelines for SAM4 hardware installation.

Installation Safety Rules

How long the installation process typically takes.

Installation Duration

Explore these resources to help you get familiar with the SAM4 installation process.

Preparing for Your SAM4 Installation

This article lists the tools that are not provided by Samotics but are necessary for installing SAM4 hardware.

Tools Required for SAM4 Installation (Not Supplied by Samotics)

Step-by-step guide to install the hardware.

Installing the hardware

Instructions for placing the current sensors correctly.

Installing Current Sensors

Installing Voltage Connections

How to power up your SAM4 system after installation.

Turning on the System

Starting the commissioning process for a monitored asset.

Commissioning the Asset

Two key steps to confirm your installation is correct.

Verifying Hardware Installation

Simple checks to ensure everything is in place.

Visual Checks After Installation

How to validate your installation with the SAM4 Setup Tool and video guidance.

Validating the Installation

Step-by-step guide to link a motor in the SAM4 Setup Tool.

Linking a Motor to a NOVAQ (SAM4 Setup Tool)

Instructions to link a motor via the Onboarding Portal.

Linking a Motor to a NOVAQ (Onboarding Portal)

Monitoring the status of your SAM4 hardware.

Is My SAM4 Hardware Working Properly?

Who to reach out to if you encounter installation problems.

Contacting Support for Installation Issues

Step-by-step instructions and safety guidelines for setting up and validating your SAM4 system installation.

Installation

How to configure the 4G connection provided by Samotics.

Setting Up Samotics' 4G Service

How to configure the Ethernet connection for SAM4.

Setting Up Ethernet Connection

How to configure the WiFi connection for SAM4.

Setting Up WiFi Connection

Domains to whitelist when using Ethernet or WiFi.

Whitelisting Domains for Ethernet/WiFi

How to set up your own 4G connection with custom SIM cards.

Using Your Own 4G SIM Cards - Modem

Instructions for configuring network connections, including 4G, Ethernet, and WiFi, to ensure smooth data flow.

Connectivity

How to log in and access the SAM4 Setup Tool.

Accessing the SAM4 Setup Tool

How to perform initial installation checks.

Preliminary Installation Validation

How to verify connectivity within the system.

Checking Connectivity

Steps to validate and update software during setup.

Validating and Updating Software

How to download a support bundle for troubleshooting.

Downloading a Support Bundle

Learn to configure and manage your SAM4 monitoring system.

SAM4 Setup Tool

Steps to troubleshoot invalid measurements caused by current unbalance.

Invalid Measurements - Current Unbalance

Steps to troubleshoot invalid measurements caused by using incorrect current sensors.

Invalid Measurements – Incorrect Current Sensors

Steps to troubleshoot voltage branching issues indicated by the system.

Invalid Measurements - Voltage Branching

Quick solutions for common SAM4 hardware issues.

Troubleshooting

Overview of the hardware components provided by Samotics.

Samotics Hardware Components - NOVAQ setup

PDF files with the technical specifications of Samotics hardware.

Technical Specifications for Samotics Hardware

Here you can find required space, hardware dimensions and cable lengths for NOVAQ setup installation.

Hardware dimensions

What to do when your SAM4 hardware needs to be replaced or repaired.

Contacting Support for Broken or Damaged SAM4 Hardware

A guide on assembling Ethernet cables for your SAM4 system.

How to Make Ethernet Cables

Essential info on SAM4 hardware components and upkeep.

Samotics Hardware

Website

Onboarding Portal

Installation Guide

Find answers and get help from Intercom Support and Community Experts

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